Purpose:
To assure that the supplier identifies systemic problems (repeat problems, unacceptable VS051 performance) and assign adequate resources to permanently eliminate the problems and their root causes to reduce customer risks.
The Quality and Delivery Review is a reaction to existing quality and delivery concerns. For long term, proactive system and process improvements the VSDP (Veoneer Supplier Development Programme) can be initiated by Veoneer.
The information resulting from these actions are forwarded to the commodities and will have a strong influence on sourcing decisions."VSM - Performance and Profile Evaluation"
Input from Veoneer:
- VS051-results and other, additional data
- Assignment and priority of resources
Requirements:
If a supplier shows repeat problems or unacceptable VS051 performance Veoneer may start a Supplier Performance Improvement Program.
Targets, requirements and actions shall be clearly communicated to the supplier for agreement prior to a startup of such a program.
Attendance of appropriate supplier senior management is required as requested by Veoneer.
Supplier shall prepare by establishing a consolidated problem analysis including identification of systemic problems and action plan.
Note: Supplier should carefully review his VS051-results on monthly basis. If supplier does not agree to the VS051-results submitted by Veoneer, he should answer to Veoneer immediately by using the VS051 Dispute form. It is important, that the supplier agrees to the VS051-results with Veoneer.
Corrective action workshop(s) may be required, if the supplier's current corrective actions do not satisfy Veoneer's expectations. This needs to be addressed and acted on immediately as a protection for Veoneer production and customers.
If the supplier can not meet the agreed targets or results agreed upon in the improvement program, the responsible Veoneer Commodity Manager can set the supplier "On Hold", which blocks the supplier for any new business. A supplier unwilling to participate in improvement programs and / or initiatives can also be put “On Hold” by the Commodity Manager (Management).
Output from Supplier:
- Commitment and prioritization of resources
- Problem resolution action plan
- VS051 status: Satisfactory Performance (Green), striving for Zero Defects
Required Documents:
- VS051 results
- Any other operational indicators previously identified
- 8D-Reports
- Problem resolution action plan
Reference Documents:
- "VSM-Performance and Profile Evaluation"
- "VSM-General Requirements/ Specific Requirements/Quality - General”
- VS051 (Supplier Rating) / Appendix A (Supplier Rating examples)
- VS051 Targets and Thresholds
- VS051 Dispute form
Updated broken links.